We highly value the trust you place in us. As a result, we adhere to the most stringent standards for secure transactions and the confidentiality of customer information. Please carefully read the following statement to gain insight into our practices concerning the collection and dissemination of information.
Note:
Our privacy policy is subject to change at any time without prior notice. To ensure you are well-informed about any changes, we recommend reviewing this policy periodically. By visiting and using this website, you are explicitly agreeing to abide by the terms and conditions of this Privacy Policy. If you do not agree, kindly refrain from accessing or using our website. Your use of the website implies your consent to our use and sharing of your personal information in accordance with this Privacy Policy. This Privacy Policy is an integral part of and is subject to our Terms of Use.
1. Collection of Information:
When you interact with our website, we collect and store the personal information you provide. Our primary aim is to provide you with a secure, efficient, seamless, and personalized experience. This allows us to offer services and features that best match your needs while customizing our website to enhance your safety and convenience. Moreover, this enables us to collect personal information from you that we deem necessary for achieving this purpose.
In general, you have the option to browse our website without revealing any personal information about yourself. However, once you provide us with your personal information, you are no longer anonymous to us. Wherever possible, we specify which fields are mandatory and which are optional. You always retain the choice to abstain from providing information by not using a particular service or feature on our website. We might automatically track certain information about you based on your activities on our website, utilizing this data for internal research to better understand our users’ demographics, interests, and behaviours, thus serving them more effectively. This data is aggregated and analysed.
Our website employs data collection mechanisms such as “cookies” on certain pages to analyze the flow of our web pages, evaluate promotional effectiveness, promote trust and security, and enhance your experience. “Cookies” are small files placed on your hard drive that aid us in delivering our services. Certain features are accessible only through the use of cookies. Additionally, cookies can help in reducing the frequency of password entry during a session. Cookies can also assist in offering content tailored to your interests. Most cookies are “session cookies,” meaning they are deleted from your hard drive once the session ends. You have the option to decline our cookies if your browser allows; however, this may limit your access to certain features on the website, and you might need to re-enter your password frequently during a session.
Furthermore, you may encounter “cookies” or similar devices on specific pages of our website placed by third parties. Please note that we do not control third parties’ use of cookies.
In case you opt to make a purchase on our website, we collect information about your buying behaviour. During transactions with us, we gather only essential information such as billing address, login ID, email ID, and contact number. It is essential to clarify that we do NOT collect or store confidential information such as credit/debit card numbers, expiration dates, or other payment instrument details. Such information is stored either on the device used for the transaction or within the payment gateway. We do not possess any access or control over this information stored on your device or the payment gateway server.
Should you choose to post messages on our message boards, chat rooms, leave feedback, or send us personal correspondence, we retain such information as required for dispute resolution, customer support, and troubleshooting in accordance with the law.
We collect personally identifiable information (email address, name, phone number, etc.) when you create a free account with us. While parts of our website can be accessed without registration, specific activities like placing an order necessitate registration. Your contact information might be used to send offers based on your prior orders and interests, which you can opt out of.
2. Use of Demographic/Profile Data/Your Information:
Personal information is used to provide services requested by customers. To the extent that we employ your personal information for marketing purposes, we provide you with the option to opt out. We use personal information for dispute resolution, troubleshooting, promoting a secure service, collecting payments, gauging consumer interest, informing you about offers online and offline, customizing your experience, detecting errors, fraud, and criminal activities, enforcing our terms and conditions, and other purposes mentioned at the time of collection. In our continuous efforts to enhance our product and service offerings, we collect and analyze demographic and profile data related to users’ activity on our website.
Your IP address is used to diagnose server problems and administer the website. It also helps in identifying you and gathering broad demographic information.
Occasionally, we request users to complete voluntary online surveys that may ask for contact and demographic information (such as zip code, age, or income level). This data is utilized to personalize your website experience, delivering content aligned with your preferences.
3. Sharing of Personal Information:
We may share personal information with corporate entities, affiliates, or third parties for marketing purposes unless you choose to opt out. Disclosure may be necessary to provide you access to our services, comply with legal obligations, enforce our User Agreement, facilitate marketing and advertising efforts, or prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not share your personal information for third-party marketing and advertising without explicit consent. If we plan to merge with, be acquired by, or reorganize with another business entity, we may share/sell some or all of your personal information. In such cases, the new entity will adhere to this privacy policy.
4. Links to Other Sites:
Our website may contain links to external websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or content of such linked websites.
5. Security Precautions:
We have comprehensive security measures in place to prevent loss, misuse, and alteration of information under our control. Whenever you access or modify your account information, a secure server is used. We strictly follow security guidelines to safeguard information against unauthorized access once it’s in our possession.
6. Choice to Opt-Out:
We offer every user the freedom to decide against receiving non-essential communications, specifically those related to promotions and marketing, whether they’re on behalf of our partners or from us directly. This option becomes available once you’ve established an account with us.
Should you wish to eliminate your contact details from all LotusGifts lists and newsletters, kindly send an email to cs@lotusgifts.in . We’ll promptly address your request.
7. Advertisements on lotusgifts.in :
Third-party advertising companies may use your website visit data to provide advertisements that match your interests.
8. Your Consent:
By using our website and providing your information, you consent to the collection and use of your disclosed information in line with this Privacy Policy, including the sharing of information as stated here.
In the event of any modifications to our privacy policy, we will publish these changes on this page to keep you informed about what information we collect, how it is used, and when it is disclosed.
9. Questions?
For any queries regarding this statement, kindly reach out to us at cs@lotusgifts.in